keronfabric.blogg.se - Loopy case return

Destination address for the return shipment.

Shipment information, including tracking number, amount billed for the label, and the shipment’s status.

Customer info, including email address and shipping address.

A link to the original order and Product details.

You can view a number of items from the Return Detail view: Double-check your processing event settings in the Return Policies tab. If they are set to manual, you’ll need to go into returns and process them yourself. An expired return will not provide the customer their outcome.ĭepending on your processing event settings, Loop may be automatically processing and closing returns for you.

Expired: When a customer submits a return, they have 28 days to ship the product back before the return will Expire.Typically, a Closed Return indicates the customer has received their outcome. Closed: Closed returns are returns that have been Processed or manually Closed.A cancelled return was not processed, and will not provide the customer their outcome. Cancelled: This will hold cancelled returns.Click here for more information on Needs Review. Needs Review: This section will include "blocked" returns and will commonly display international returns.Open: All returns that have not been Processed, Closed, or Cancelled will appear here.All: All returns ever submitted will appear here.The Returns Dashboard includes six tabs that will help you find the returns you're looking for: Example: If you're looking to find all Store Credit Returns that have been delivered to your warehouse in the last 30 days, set the following:.The Filter button allows you to filter by Shipping Status, Type or Day Limit.The Search bar can be used to look up an order by:.There are a few options available to find the return you are looking for: RMA #, also known as the Loop Return ID, which is unique to each single return - even if there are multiple returns on the same Shopify order.

Merchants can click into returns to get more information for that specific return. The following return details are available on the return dashboard. Once a Customer submits a return, it will live on your Returns Dashboard.